Last updated: June 25, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.
Personal information (name, email address)
Account credentials and trading account information
Payment and billing information
Usage data and analytics
Communication history with our support team
2. How We Use Your Information
We use the information we collect to:
Provide and maintain our trading bot services
Process payments and manage subscriptions
Send you important service updates and notifications
Provide client support
Improve our services and develop new features
Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
With your explicit consent
To comply with legal requirements
To protect our rights and prevent fraud
With trusted service providers who assist in our operations
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
5. Trading Account Security
Your trading account credentials are encrypted and stored securely. We use industry-standard security protocols to protect your trading data:
End-to-end encryption for sensitive data
Secure API connections to trading platforms
Regular security monitoring and updates
Limited access controls for our staff
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
8. Your Rights
You have the right to:
Access and review your personal information
Request correction of inaccurate data
Request deletion of your account and data
Opt-out of marketing communications
Data portability where applicable
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.